Answers first. Then a person.
This page answers what we are asked most often. If your question is not here, write to us. Every message is read by a person.
Cost and account
Does bemono cost anything?
No. You use bemono free of charge, and the project pays its own way. A fair premium plan with additional features is planned.
Do I have to register?
No. bemono works without registration. An account only becomes necessary when you want to manage a subscription or have your settings on more than one device.
Browser and television
What is the built-in browser about?
It is a browser inside the bemono app. Connect, open it, and every page you call up goes through the encrypted tunnel and out at the location you chose. Your real IP address stays out of sight. Browsing needs no other program. The browser is part of the app on every platform, iOS included.
How do I operate the browser on the TV from my phone?
On your Android TV, call up any website; the screen then displays a QR code. Point the bemono app on your phone at it, or type in the six-character code. From that moment the phone is the television's touchpad and keyboard, and the next time it connects by itself. The phones you have paired are managed on the television under “Phone control”.
Devices and updates
Which devices does bemono run on?
On Android phones, Android tablets and Android TV, on iPhone and iPad, and on Windows, macOS and Linux. The apps page lists every download and names the stores for Android and iOS.
How does the app stay up to date?
On Android and iOS the store takes care of updates. The desktop versions tell you inside the app when a new one is out. The current version is also on the apps page whenever you want it.
Connection and privacy
What if the connection is slow or keeps dropping?
First change the location, if possible to one near you, and connect again. If that changes nothing, restart the app and see whether the current version is installed. If the problem remains, write to us and tell us which platform and location it was, and when.
Am I tracked, is my data sold?
Neither. bemono carries no advertising, passes no data on for money and follows nobody around. Which data has to be processed for the connection to work at all is set out openly in the privacy policy.
Contact
Write to us.
Tell us briefly what happened. It helps to know your platform and the version of the app. We reply by e-mail and do so as soon as we are able to.